Which programs are your presets compatible with?
Our preset are built for Adobe Lightroom CC (Classic, CC, Mobile). We encourage you to keep your programs up to date with the latest versions to ensure compatibility. We cannot provide support for older versions of Lightroom (i.e Lightroom version 5 and lower).
Do you offer refunds?
Due to their nature, our products cannot be refunded.
What if I book a mentoring session but can’t attend it?
We of course will try and find a time that works for everyone but we understand that if it doesn’t work out anymore that you should not be charged for something you don’t actually get. Therefore, after reaching out to us we can make a plan to get you refunded.
How long does it take to get the Custom screen recording?
We aim to do this as soon as we get the order but realistically it may take a couple of days. Especially during the busy wedding season. We ask you to please allow us up to a week to send it over to you.
Can we send you some images to test the presets on?
From time to time we offer a “Try before you buy” period. Make sure to join our mailing list to know when this happens.